The Retail Industry Leaders Association (RILA) and the Environmental Protection Agency’s (EPA) announced plans recently to launch a retail specific Web portal that will streamline information ...

In the past five years, ADA lawsuits related to website inaccessibility have risen by over 243%, increasing from around 800 cases in 2017 to more than 4,000 in 2023. This surge is particularly evident ...

Loyalty Lab, an on-demand CRM application for consumer brands, has introduced Loyalty 2.0, an upgraded product to help retailers and grocery stores incorporate e-commerce channels into their ...

Heading into this year’s online holiday shopping season, 55% of the 4,000 U.S. and U.K. consumers who responded to a survey cite poor fit as the top reason for returns when buying online, followed by ...