Customer experience (CX) programs that have been running for several years are often in a Catch-22: the program has lost buy-in because it is not perceived to produce actionable insights; however, ...

LEHI, UT / ACCESSWIRE / February 13, 2024 / Platform One, a leading provider of managed solutions for customer experience (CX) enhancement, proudly announces the launch of its latest tool for CX ...

In the world of seemingly identical customer experience (CX) programs, differentiation is the unsung hero that can set your company apart from the competition. Kantar asserts in its company blog that ...

Every retail operator is aware that the experience a customer has with their brand affects the likelihood that they will be a repeat customer. Many would argue this is a major aspect of developing ...

LAS VEGAS--(BUSINESS WIRE)--CXFusion, the global conference for customer experience (CX) professionals, kicked off Tuesday in Las Vegas. A record number of attendees from 10 countries, informative ...

SALT LAKE CITY--(BUSINESS WIRE)--Cloud-based customer experience (CX) intelligence leader InMoment has published several new, free resources designed to help CX professionals create stronger ...

Mitel CX is an all-in-one AI-assisted customer experience management platform that extends customer engagement capabilities to all employees throughout an organization, from the frontlines to the back ...

Empowering Professionals with Tailored Insights to Elevate Customer Experience Excellence LEHI, UT / ACCESSWIRE / February 13, 2024 / Platform One, a leading provider of managed solutions for customer ...